About Us

Pclt was established in 2008 to deliver high quality and value for money training programmes for the hospitality industry.

The company values are:
• Customer Focus • Communication • Teamwork • Personal Responsibility

BIIAB Approved Centre
A partnership established over 10 years, which offers the highest standards of training excellence. PCLT Ltd has Approved Centre Status from The British Innkeepers Institute. BIIAB is the market leader for licensed retail qualifications, with over 26 years of experience in developing qualifications for the sector.

Training Delivery Team
All our training delivery team hold Chartered Institute of Personnel and Development training qualifications and as training practitioners are members of the Institute for Learning. All our trainers have BIIAB and recognised industry qualifications and are trained to deliver our courses in a dynamic and informal style.

Achievements
In recognition of our commitment to quality and customer service we have achieved the awarding of the Servicemark Certification from the Institute of Customer Service.